WordPress care plans
Every plan includes free malware removal
Secure your site. Save your time
Ongoing support for your site. From proactive monitoring to instant crisis response.
24/7 monitoring, updates, and backups with rapid crisis response. Gain true peace of mind knowing we’re constantly watching over your site – resolving issues before they even become problems.
Every plan comes with a clear scope and a guaranteed response time, so you know exactly what you’re paying for.
Pay annually and get 2 months of care on the house.
For bloggers & freelancers
Basic – 79 AUD
72h response time
- 24/7 uptime monitoring. We spot issues before they escalate
- Initial website audit
- WordPress, theme & plugin updates
- Regular, secure backups
- Email technical support
For small businesses
Standard – 179 AUD
48h response time
Everything in Basic, plus:
- Plugin change monitoring
- Login & security monitoring
For medium & large companies
Business – 349 AUD
24h response time
Everything in Standard, plus:
- Content change monitoring
- Advanced uptime & performance tests
- Google Search Console monitoring
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Prices apply to standard websites.
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Additional fees apply to e-commerce and complex sites.
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The Standard plan or higher is required for WooCommerce sites.
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Net prices shown on a monthly basis.
Quality that builds trust
Why choose us? Every plan includes free malware removal and genuine 24/7 monitoring – features most companies don’t guarantee. To us, care isn’t just an add-on; it’s the foundation that earned us the trust of over 1,000 businesses, from small shops to major brands.
Each of them enjoys peace of mind, knowing that with us, their website always works.
Discounted developer hours included in your plan
Expand your plan with extra service hours
Need more support? As part of your care package, you can request additional hours for consultations or minor development tasks.
By committing to a set number of hours in your subscription, you save 25%. If you need more, any extra time will simply be added to your next invoice.
- Standard hourly rate: 200 AUD net
- In-package hourly rate: 150 AUD net
Additional services
Not every website works the same way. If you run an online store or collect user data, you require extra layers of protection. These services safeguard your customers’ data and minimise the risk of unexpected downtime.
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User registration plugins
(WooCommerce / BuddyPress / BBPress / MemberPress / etc.) Extra security for sites with active registration. Price: 99 AUD net/month per plugin
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WooCommerce (without user registration)
Extra protection for your online store, focused on safeguarding customer data and transaction security. Price: 49 AUD net/month
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Staging environment
A private copy of your website for safely testing changes before they go live. Price: 89 AUD net/month
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Version control (GIT)
Essential for sites under continuous development. Version control records every code change, allowing you to easily track who made a modification, where, when, and for what purpose. Price: 49 AUD net/month
Have greater needs? Order a custom plan
If your project requires a non-standard approach, we will prepare a plan tailored to its specific requirements. We will individually determine the scope of services, response times, and additional security measures to ensure the care is 100% aligned with your needs.
How our WordPress care works
Our step-by-step care process
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You choose a plan. Tailored to your site and business goals.
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We connect your site. Setting up monitoring, backups, and response protocols.
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We provide daily care. Ongoing audits, updates, and real-time incident response.
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We keep you updated. Regular activity reports and expert recommendations.
Your site in good hands
Order technical care for your website
Clear rules
How do we bill for technical care?
- Our care is billed as a subscription, paid in advance.
- Get 2 months free with an annual payment.
- We start with an initial website audit and identify improvements to enhance your security.
- Costs are clear and predictable, with no hidden fees.
Service description
What you gain by choosing our technical care
We know you want to know exactly what you’re paying for. That’s why we provide a clear description of what is included in each package, ensuring full transparency and confidence in our care.
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Website backups
We create managed backups of your site. All files and database backups are transferred via encrypted connections and stored in several independent locations – including AWS, a reliable and secure platform.
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WordPress & plugin updates
We monitor all updates on your WordPress site. For core updates, we test and apply them to ensure stability and security. We publish all security patches within 24 hours of public release. Whether you use plugins from WordPress.org or premium providers, we manage the updates for you. While you are responsible for maintaining active premium licenses, our team will handle the application and testing.
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Malware removal (during protection)
If your site is compromised while under our care, our team will remove the malware for free. This is fully included in your security package with no extra charges!
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Email support & inquiries
If you require any further assistance regarding site-related issues, just write to us, and we will take care of the problem.
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Plugin change monitoring
We track every installation, uninstallation, activation, deactivation, and update of your plugins to maintain full control over your environment.
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Login monitoring
We monitor user registrations and all logins to the WordPress admin panel to prevent unauthorised access.
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Ticketing system
All requests and questions are handled through a professional email-based ticketing system for better organisation and tracking.
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Content change monitoring
We track modifications to your website’s content, including posts, pages, media, and other content types, so you always know what has been changed.
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Uptime monitoring
Knowing when your site is down, is critical. We test your site’s availability 24/7 and alert you immediately via email or SMS if the homepage stops responding. We monitor the server’s response to ensure continuous operation.
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Google Search Console error monitoring
Google Search Console (GSC) helps track site performance and identify issues affecting your search visibility. We monitor these insights and provide you with a list of errors detected by GSC to keep your SEO on track.