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General
- What is 360 Digital Care PTY LTD?
- Why do you support only WordPress sites?
- How many support requests can I submit each month?
- Do you give a discount if I want you to manage more than one site?
- Am I locked into a contract?
- Can I transfer one plan between multiple websites?
- Do you offer any SEO services?
- Where is your team located?
- Which payment methods do you accept?
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Services and add-ons
- Are you providing SEO website copywriting?
- Why monitor plugin and content changes?
- I see that some plugins are not updated. Why?
- Will you keep my site up to date?
- What if I don’t need monthly support?
- What happens if a plugin or theme update breaks my site?
- What happens if a plugin I use is abandoned?
- Do hack cleanups cost extra?
- What do I need to provide to let you manage my website?
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Cooperation
FAQ
You ask, we answer. Answers to frequently asked questions, grouped by topic.